5. Changes & New Directions

Examine how organizations have grown and adapted since 2020, reshaping their operations, shifting priorities, and finding new ways to meet their communities.

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Key Findings

More than three quarters reported at least one shift in how they operate, while only 23% said nothing had changed.

Key Findings

When it comes to successfully meeting the increased demand of recent years, the field is almost evenly divided: 47% reported they were able to meet it, while 48% stated they struggled to meet the demand due to insufficient funding, staff, or other resources.

Key Findings

Most organizations reported taking at least one concrete strategic action to adapt to the disruptions of 2020.

Dive into the Data